30 Day Return Policy

What You Can Exchange or Return

We will gladly replace, exchange, or accept any return items that you are not completely satisfied with, within 30 days of original purchase date.

Please note the following limitations:

1. Items that have been worn or washed cannot be accepted for exchange or return.
2. Items that have been altered in any other way cannot be accepted for exchange or return.
3. If you are shipped incorrect items or items that you did not order please contact ImageSolutions Customer Service Dept. for assistance.

Steps To Exchange or Return

If you are unsatisfied with the fit, quality, color, or size of an item please contact Image Solutions Customer Service Dept. at: 310-464-8991 or Toll free 888-756-9898

To Return Items:

1. Contact Image Solutions Customer Service Dept.
2. Customer Service will issue you a Return Authorization Number (RA Number) and give you further instructions specific to your case.
3. You will be responsible for shipping and we urge you to use priority mail or a carrier that generates tracking numbers as we will not be responsible for lost packages. *Please note this does not apply if Image Solutions is determined to be at fault for the shipping error.
4. Our Accounting Dept. will issue a credit once the items are received.

To Exchange Items:

1. Follow steps 1-3 from above.
2. Customer Service will issue a Sales Order for new items to be sent to you.
3. Our Accounting Dept. will issue a credit once your exchange items are received.

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